Hotel Artea Errota

The present Privacy Policy regulates the use of the Internet portal service with the address, whose responsible party for identification purposes is:
•      Responsible: ARTEA ERROTA S.L.
•      NIF: B48963144
•      Address: BARRIO ARTEAGA AUZOA, 63
•      Phone: 944523457
•      Email: HOTEL@ARTEAERROTA.COM
Purpose, Why do we process your data?
For the purposes provided in the GDPR of April 27, 2016, and the LO 3/2018, we will process the data we collect for the following purposes:
•      To contact you if you request it.
•      To manage your navigation on the website, if applicable.
•      To send you commercial communications about our products and services.
•      To manage the purchases of products offered on the website added to the cart.
For this, the user will have a registration form whose completion will legitimize the interested party to access and enjoy certain services offered on the website.
However, the user is informed that in every contact form, they will be informed of the use that will be made of the obtained data and, if used for a different purpose, such consent will be obtained previously and expressly.
If the consent of the interested party is given in the context of a written declaration that also refers to other matters, the request for consent will be presented in such a way that it is clearly distinguishable from the other matters, in an intelligible and easily accessible form, using clear and simple language, in accordance with Article 7.2 of the GDPR of April 27, 2016.
Legitimacy, What is the legitimacy for the processing of your data?
The legal basis for the processing of your data will be based on:
•      The consent of the interested party, for the processing of their data, in accordance with Article 6.1.a) of the European General Data Protection Regulation.
•      The necessary execution of a contract in which the interested party is a part or for the application at the request of this of pre-contractual measures, in accordance with Article 6.1.b) of the European General Data Protection Regulation.
Recipients, To whom do we communicate your data?
Personal data will not be transferred except in compliance with legally established obligations or to support the services linked to this processing.
Retention, How long do we keep your data?
We will keep your personal data for at least 5 years if you are a client and for the strict compliance with the legal obligations established in the regulations.
If you are not a client, we will keep your data for the minimum time necessary to manage our relationship.
Rights, What are your rights when you provide us with your data?
Any person has the right to obtain confirmation about whether personal data concerning them is being processed.
Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. In such a case, the data will no longer be processed, except for legitimate reasons or the exercise or defense of possible claims.
Interested parties may request the portability of the data to obtain the data they have provided in a structured, commonly used, and machine-readable format, to be downloaded by themselves or transmitted to another entity.
The interested party can exercise their rights by sending an email to the email address HOTEL@ARTEAERROTA.COM, or where appropriate to the physical address BARRIO ARTEAGA AUZOA, 63.
Consent of minors, What happens if you are a minor?
In the event that some of our services are specifically directed to minors under fourteen years of age, we will request the consent of parents or guardians for the collection of personal data or, where appropriate, for the automated processing of data in accordance with Article 7 of the LOPDGDD.
Accuracy, truthfulness, and security of the data, How do we process your data?
The User is solely responsible for the veracity and correctness of the data included, exonerating us from any responsibility in this regard. Users guarantee and respond, in any case, for the accuracy, validity, and authenticity of the personal data provided, and commit to keeping them duly updated. The user agrees to provide complete and correct information in the registration or subscription forms. We will not be responsible for the veracity of the information that is not of our own elaboration and of which another source is indicated, so we do not assume any responsibility for hypothetical damages that may arise from the use of such information.
We also reserve the right to update, modify, or delete the information contained on the website, even limiting or not allowing access to such information. We will not be responsible for any damage or harm that the User may suffer as a result of errors, defects, or omissions, in the information provided by the responsible party as long as it comes from external sources.
The data will be treated confidentially and under the submission to appropriate technical and organizational security measures to prevent its alteration, loss, treatment, or unauthorized access.

You may file a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights, at the postal and/or electronic address indicated on the website www.aepd.es.